FAQs

What is GKHair Straightening?

The GKhair Resistant formula restores and protects, maintaining hair’s natural properties by creating a shield over each strand and restoring it from the inside out; while protecting against harmful UV rays, pollutants, chemical treatments and the rigors of daily shampooing and styling. The Hair Taming System with Juvexin Resistant Treatment can be used on all hair types to reduce frizz with maximum curl reduction while adding shine and leaving the hair more manageable. Resistant can be applied on previously chemically treated hair such as; color, lightening, Japanese straightening or relaxed hair. Applications on virgin hair types will see improved results after each application.

What is Corrective Color?

Sometimes a corrective service is needed when a client decides to make a drastic change.
Most corrective services will need two or more steps. Additionally, most corrective services result in a noticeably different look for the client. The vast majority of corrective color services require a series of steps, over a few appointments. Or it may be possible you are trying to correct years of box color. Every corrective service is dramatically different so a complimentary consultation is required to get the best end result for you. It is not as scary as it sounds, but can be more expensive to have the immediate gratification of a one day change.

What is your Cancellation Policy?

Last minute cancellations hurt our team. We are rarely able to fill a spot we have reserved for you with less then 24 hours. To that end, please note our cancellation policy. Less than a 24 hour notice or no show appointments will be forgiven for the 1st occurrence of the year. A $25 charge will be applied toward your next visit for any further occurrences. Thank you for understanding.

Do you service all types of hair textures?

Yes we do, with skill and pleasure.

We see that you are affiliated with Arid Blow Dry & Beauty Bar, do you honor their pricing?

There are some stylists that have comparable pricing, however the pricing offered at a Blow Dry Bar is based on many factors including volume, employment class, products, product usage etc. Stylists at a full service salon are not paid in the same way as the Blow Dry Bar Business model, and have different constraints on their daily schedules, therefore often charge al la cart for the “add on” additional heat styling, or event styling. If you are concerned about being surprised or have a budget you are trying to stick too, our front desk staff is more than happy to work with directing you to the right stylist or service to accommodate your needs.

What if I am unhappy with my service?

We hope that never happens! We are happy to remedy the problem with the as long as we are notified within 7 days of your appointment. To that end, at Hart & Harlow we want you to always feel comfortable with discussing any concerns with your stylist. They are Professionals, and are fully invested in making your experience something pleasant and rewarding. So please, sometimes the biggest fiascos in hair can be solved before ever leaving your appointment by simply speaking up and asking as many questions as you like. Communication is key! We want you to leave happy.

What are HALOCOUTURE Extensions and what is Remy Hair?

Remy hair is the finest quality human hair available on the market today. Remy Hair refers to human hair that retains the cuticle layer, the outer most part of the hair strand, flowing in the same direction, flowing the way hair does naturally. The delicate process which maintains the cuticle in hair wefts is the key advantage of Remy hair keeping it soft and silky, smooth and shiny, long-lasting and tangle-free. Our hair is the Rolls Royce of hair.

Can you return them?

Due to Human Hair industry standards the HALOCOUTURE Extension is a Final Sale product with no refunds or returns.

Will they damage my hair?

We cannot speak for all extension products on the market, but we can confidently say that HALOCOUTURE Extensions will NOT damage your hair. In fact, there is no complicated and lengthy process, no weaving, no clips, no glue. You won’t need to be planted in a chair for 7 hours. HALOCOUTURE Extensions easily attaches with a miracle wire that is quickly customized to fit your head in just a few short minutes. The great news is that there is no sacrifice in quality or quantity. Now you have a real alternative that is truly quick and easy with the same satisfying results. You get a full, gorgeous head of hair in one HALOCOUTURE Extension without any of the concerns of damage to your natural hair.